Request care or a quote

Choose the type of request. Each form only asks for what we need to help you.

Request care

Fill in the basic details and we will reply through your preferred channel.

Your data is only used to handle your request. In a serious emergency, call us or message us on WhatsApp.

How we care for you

From your first message to the follow-up of your health.

  1. 01

    Request

    Message us on WhatsApp, call us or use the form.

  2. 02

    Guidance

    We confirm your location, the service you need and the time.

  3. 03

    Care

    Our team arrives at your home or hotel and provides care.

  4. 04

    Follow-up

    Results, instructions and monitoring of your progress.

Frequently asked questions

Which areas do you cover?

We serve the city of Cusco and the Sacred Valley of the Incas: Pisac, Urubamba, Chinchero and Ollantaytambo.

Can you see me at my hotel?

Yes. We provide general or specialist medical consultations at your hotel, lodging or home.

Do you treat travelers with travel insurance?

Yes. We coordinate with your insurer or assistance center when applicable, subject to coverage verification. We also provide the documents for your claim.

I feel unwell from the altitude. Can you help?

You can request a medical consultation at your hotel or home. If you have severe symptoms such as serious difficulty breathing, chest pain or confusion, seek emergency care immediately.

When will I get my lab results?

We deliver results as quickly as possible; timing depends on the type of test.

What are your hours?

Our support is available 24 hours a day, seven days a week. Office: Monday to Friday 8:30 am to 6:00 pm and Saturday 8:30 am to 1:00 pm.

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